Last revised on February 1, 2023

Auto-Renewal; Automatic Card Payment

If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, your subscription will automatically continue for an indefinite period of time, at the price you agreed to when subscribing unless you cancel your subscription before the renewal date. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.

Objections to a payment already made should be directed to customer service if you were billed directly by Singles Connect or the relevant third party account such as the App Store. You are also able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits. You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on Singles Connect or the relevant third party account, butbe advised that you are still obligated to pay any outstanding amounts. Additional Terms that apply if you pay SinglesConnect directly with your Payment Method. If you pay Singles Connect directly,

Additional Terms that apply if you pay SinglesConnect directly with your Payment Method. If you pay Singles Connect directly,

You may edit your Payment Method information by visiting Singles Connect and going to Settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If you reside outside of Canada, you agree that your payment to Singles Connectwill be completed by our accepted forms of payment.

All charges for purchases are non-refundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdictions provide for refunds.

To request a refund:

If you made a purchase using your Apple ID, refunds are handled by Apple, not Singles Connect. To request a refund, go to the App Store, click on your Apple ID, select "Purchase history", find the transaction and hit "Report Problem". You can also submit a request at bttps·/Jgetsupport apple com.

If you made a purchase using your Google Play Store account or through Singles Connect directly: please contact customer service with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or Singles Connect (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number. This notice shall be sent to: Singles Connect,P.O. Box 146, Hay Lakes, Alberta, Canada, T0B 1WO.

If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.

If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.

Singles Connect operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.

Cookie Policies

At Singles Connect, we believe in being clear and open about how we collect and process data about you. This page is designed to inform you about our practices regarding cookies and explain to you how you can manage them.

You want to know more about cookies and how we use them?

Happy to explain! Keep on reading.

Note: Our Cookie Policies does not address how we process your personal information outside of our usage of cookies. To learn more about how we process your personal information, please read our Privacy Policies.

What are cookies?

Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.

WAre there different types of cookies? 1st party and 3rd party cookies

There are 1st party cookies and 3rd party cookies. 1st party cookies are placed on your device directly by us. For example, we use 1st party cookies to adapt our website to your browser's language preferences and to better understand your use of our website. 3rd party cookies are placed on your device by our partners and service providers. You can learn more about these partners and service providers through our website and in-app consent management tools. For details on these tools, see "How can you control cookies?" below.

Session and persistent cookies

There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and last beyond the current session. These types of cookies can be used to help you quickly sign-in to our website again, for analytical purposes and for other reasons as described below.

What about other tracking technologies, like web beacons and SDKs?

Other technologies such as web beacons (also called pixel, tags or clear gifs), tracking URLs or software development kits (SDKs) are used for similar purposes as cookies. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our service or opened an e-mail that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our webpages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons.

For simplicity, we also refer to these technologies as "cookies" in our Cookie Policies.

What do we use cookies for?

Like other providers of online services, we use cookies to provide, secure and improve our services, including by remembering your preferences, recognizing you when you visit our website, measuring the success of our marketing campaigns and personalizing and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you.

How can you control cookies?

There are several cookie management options available to you. Please note that changes you make to your cookie preferences may make using our services a less satisfying experience as they may not be as personalized to you. In some cases, you may even find yourself unable to use all or part of our services.

Tools we provide

You can set and adjust your cookies preferences at any time, by using the tool available on our website, and by heading to your account settings in your app and adjusting your app cookie preferences there.

Browser and devices controls

Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser help menu.

You also may be able to reset device identifiers or opt-out from having identifiers collected or processed by using the appropriate setting on your mobile device. The procedures for managing identifiers are slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

Google™ Cookies

Google TM Maps API Cookies

Google TM Maps API Cookies Some features of our website and some Singles Connect services rely on the use of Google TM Maps API Cookies. Such cookies will be stored on your device.

When browsing this website and using the services relying on Google TM Maps API cookies, you consent to the storage, collection of such cookies on your device and to the access, usage and sharing by Google of the data collected thereby.

Google TM manages the information and your choices pertaining to Google TM Maps API Cookies via an interface separate from that supplied by your browser. For more information, please see https://www.google.com/policies/technologies/cookies/.

Google Analytics

For more information on how Google collects and processes data, visit https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpaqe/qaoptout and opt-out of Google's ad personalization at https://adssettings.google.com/.

How to contact Singles Connect?

If you have questions about our Cookie Policies, you can contact us:

By phone: 403-689-6801
By post:

Singles Connect
P.O. Box 146
Hay Lakes, Alberta T0B 1W0
Canada

Safety & Dating Tips

Meeting new people is exciting, but you should always be cautious when interacting with someone you don't know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can't control the actions of others, there are things you can do to help you stay safe during your Singles Connect experience.

Online Safety

Meeting in Person
Sexual Health & Consent
Report any Incidents
Singles Connect Guidelines
Singles Connect is not for: